lǐ mào courtesy; manners

lǐ yí etiquette; ceremony

yòng yǔ choice of words; wording; phraseology; term

shuō qǐ to mention; to bring up (a subject); with regard to; as for

zuò cuò to make an error

duì bu qǐ unworthy; to let down; I'm sorry; excuse me; pardon me; if you please; sorry? (please repeat)

bié ren other people; others; other person

dào qiàn to apologize

méi guān xi it doesn't matter

guān xì variant of 关系

guān xi relation; relationship; to concern; to affect; to have to do with; guanxi

dé dào to get; to obtain; to receive

dào xiè to express thanks

kè qi polite; courteous; formal; modest

huān xǐ happy; joyous; delighted; to like; to be fond of